The work. Most of
it is invisible by design.
The best ops work is the kind nobody notices. This is the second-best stuff — the projects with enough of a paper trail to write about.
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Building now.
What I'm shipping, learning, and figuring out — in something close to real time.
Built a /build-log slash command so shipping updates write themselves.
Built and deployed Expeditionary Studies microsite. SEO infrastructure via Claude Code.
Redesigned personal site architecture. Replaced case studies with proof wall and build log.
Systematized AI dev workflow across five tools: Notion → Linear → Claude Code → GitHub → Vercel.
Set up GitHub-Linear integration for cross-tool task tracking across all active projects.
Rebuilt resume around three-pillar positioning: operations, design, product management. ATS-optimized, principal-level framing.
Shipped Power Automate flow with adaptive cards for annual device reviews at Mayo Clinic. 80% response rate in 24 hours.
Multi-channel distribution rollout for Expeditionary Studies site — Reddit, LinkedIn, Facebook groups, outdoor ed networks.
Led structured evaluation of three journey management platforms to replace Dovetail. Designed bridging workflows to keep research moving during transition.
Launched 10-week AI literacy program for 55 designers at Mayo Clinic. Two Coursera tracks, live discussions, structured deliverables.
Completed enterprise Figma governance model for 1,000+ users at Mayo Clinic. Tiered access, centralized standards, AI-assisted automation layer.